According to the customer's equipment needs, the function to be achieved and the goal to be achieved by the finished product, we can formulate the equipment design plan within one week, as well as the possible better solutions, and communicate with the customer, and then make the choice to optimise.
Our company promises to provide 1 year warranty and lifetime maintenance service, free maintenance during the warranty period and quick response. Provide training to ensure that users can operate the equipment correctly. After the warranty period, we only charge the material fee, and continue to be responsible for product upgrading and technical support to ensure customer satisfaction.
Professional support: provide professional technical support and consulting services.
Rapid Response: Timely handling of customers' after-sale requests and problems.
Comprehensive guarantee: provide repair, replacement and return and other service guarantee.
Customers can request a return within 30 days of receiving the product, provided it is in original packaging and unused. Shipping costs are borne by the customer.
We offer a one-year product warranty covering manufacturing defects and quality issues.
1. Warranty period: one year from the date of purchase.
2. Warranty scope: limited to manufacturing defects and quality problems.
3. Warranty Service: Repair or replacement of defective products free of charge.
Our company offers worldwide shipping services to ensure timely and safe delivery of products.
1. Delivery range: Covering the major markets around the world.
2. Shipping time: Generally within 1-6 months after order confirmation (depending on specific products).
3. Shipping method: We use reliable logistics company and provide tracking service.
Since its establishment, the company has always attached great importance to product research and development and has a special R & D department. Every year, we invest part of the cost in the research and development of product structure, software and hardware to ensure that the products are constantly optimised and upgraded. At the same time, the company also regularly organises professional training to improve the innovation ability and technical level of engineers.
The quality of the equipment we purchased from Hangzhou Jiayue Co., Ltd. is excellent, fully meets our technical requirements, easy to operate, stable performance, and helps us to significantly improve our production efficiency.
Jiayue's after-sales service is very on point and responsive. We encountered problems when using the equipment, customer service responded within 2 hours and solved the problem within 24 hours, which made us very satisfied.
The training and technical support provided by the company is very professional, after the training our operation team can master the use and maintenance of the equipment, which improves the working efficiency and reduces the failure rate.
Jiayue's maintenance cost after the warranty period is transparent and fair, only charging the material cost, which greatly reduces our follow-up costs, reflecting their sincerity and responsible attitude towards customers.
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